Brett Vincent is the General Manager A/NZ at Snow Software, a technology intelligence platform providing insights across software, SaaS, hardware and cloud.
1) To kick things off, could you tell us a little about your career background and current role?
Sure! I’m currently the General Manager of Snow Software for the Australia and New Zealand region. Snow Software is a provider of software asset management, SaaS management and cloud management platforms – something we call technology intelligence – that helps businesses ensure they understand the value and proper management of their IT investments.
Previously, I’ve worked in various companies including IBM, HP, MicroFocus, DXC in a blend of solution, software and services sales. This has essentially seen me working to ensure that customers are happy with the service they are getting and their needs are being met.
Prior to my time here in Australia, I spent four years working in the UK as a Solution Consultant.
2) What does a day in the life look like for you? Can you take us through a recent workday?
That’s a good question, I often wonder where the day starts and ends!
But to be serious, I generally do not look at my role as day by day but rather by week. I divide my week up with daily themes — and ensure that each day has a focused list of things to accomplish.
For example, Monday and Tuesday is customer-focused but also sees me forecasting for the weeks and months ahead. Wednesday is usually spent travelling and on BP. By the time Thursday and Friday roll around, I like to focus on internal staff management and any other outstanding admin.
One thing I do have to bear in mind is how I structure my days around any calls I may need to have with the US and UK teams — taking into consideration their time zones.
Lastly, I try to prioritise all my activities by remembering that customers come first with partners closely behind.
3) Does your current role allow for flexible or remote working? If so, how does that fit into your life and routine?
Yes it does indeed and even more so following the impacts of COVID.
With having to work across multiple time zones, flexibility is important. I do try to keep my mornings free for exercise and then build daily agendas around key routine meetings and customer calls.
Flexibility is also key to allowing me to have more family time. With children, a wife that works and a dog, I like to be able to sometimes work around their schedules. I am very fortunate to have a great wife that is both supportive and also flexible.
However, we are not alone, I would suggest this is a similar story for a lot of households.
4) What does work-life balance mean to you and how do you work to achieve that goal?
Striking a balance is obviously important and the key to long-term success. For me, I’m balancing my family, exercise and work, but not broken into chunks, rather blended together and also changing on a weekly basis.
Looking at the impacts of COVID, it has forced us all to be more flexible, this means adapting our routines and in some cases breaking them. In a way this has helped me to reset and really ensure I have the right work/life balance.
5) In the past 12 months, have you started or stopped any routines or habits to change your life?
I’d answer both yes and no to that. Previously, going to the office was a routine and I built everything around that.
When I do go into the office now, I realise how much time it takes up. For example it takes an hour each way to get there. This includes getting dressed up, travelling there, finding parking, walking to the actual office, grabbing a coffee.
If I don’t go into the office, I can save two hours a day.
With that additional time, I can not only increase my productivity but also spend more time with the family, particularly with my wife walking our dog — something I greatly enjoy.
I’ve also tried to keep my exercise routine going but instead of first thing in the morning, it’s now after I’ve reviewed the previous night’s emails.
6) Do you have any favourite books, podcasts or newsletters that you’d like to recommend?
Absolutely. The below probably reflects my ongoing fascination with all things science.
- Anything by James Clavell or Ken Follett
- Making of the Atomic Bomb by Richard Rhodes
- General murder mystery/thrillers
7) Are there any products, gadgets or apps that you can’t live without?
In terms of apps, Microsoft Teams, it makes collaboration with the team (especially when remote) so much smoother.
For gadgets, I have to say my four screen setup which allows me view and access key documents easily.
And lastly, a beer fridge…
8) If you could read an interview about work-life balance by anyone, who would that be?
9) Do you have any last thoughts on work, life or balance that you’d like to share with our readers?
That’s easy. No matter how busy you feel or how caught up in work you get, never forget your family and friends.
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